/ For multi-location medical and aesthetic practices /
Every call answered. Every patient back.
An AI receptionist that answers every call 24/7 and books consults straight into your calendar, plus reactivation campaigns that bring past patients back. Built for plastic surgery, med spa and dermatology groups.
Answered on the first ringNights, weekends, lunch and overflow.
Booked while they're on the lineStraight into the calendar you already use.
Your team for anything clinicalUrgent and sensitive calls go to a person.
/ the problem /
Your phones are leaking consults.
A patient who reaches voicemail doesn't wait for a callback. They call the next clinic on the list. Switch the day below to see where the gaps are, and what changes when every call is answered.
One Tuesday at a two-location clinic
Sample day, fictional practice and callers.
TimeCaller wantedWhat happened
7:48 amSample caller wanted: New consult enquiryMissedBefore opening
9:12 amSample caller wanted: Reschedule an appointmentAnsweredFront desk
10:30 amSample caller wanted: New consult enquiryBookedBooked by the front desk
5:58 pmSample caller wanted: Calling back about an adMissedFront desk closing up
8:40 pmSample caller wanted: New consult enquiryMissedAfter hours, voicemail
Calls missed
5of 11
Consults booked
1new consults
Answered after 5 pm
0of 2 calls
Calls after hours and at lunch
Evenings, weekends, the lunch hour and the Monday rush are exactly when prospective patients call, and exactly when nobody can pick up.
An overloaded front desk
Your coordinators are checking patients in, handling payments and answering the phone at once. Good staff are expensive and hard to keep.
A database nobody calls
Thousands of past patients and old enquiries are already in your system. Without a structured recall effort, most never hear from you again.
Slow follow-up on ad enquiries
You pay for every consult request from ads. When follow-up takes hours instead of minutes, many of those patients have already booked elsewhere.
/ what we build /
One system. Two ways to fill your calendar.
Run them together: the receptionist captures every new enquiry, reactivation fills gaps from the patients you already have.
/ service 01 /
AI Receptionist
Answers every call in a natural voice, any hour. Handles common questions about procedures, pricing ranges and locations, qualifies the caller, and books the consult directly into your calendar or CRM. Hands off to your team when a human is needed.
24/7 call answering
Consult booking into your calendar
Smart handoff to staff
Call summary, 8:40 pm
Sent to your team. Fictional patient.
Booked
Caller
Sample patient A, new patient
Wanted
Breast augmentation consult
Location
Downtown
Booked
Thu 3:00 pm with Dr. Reyes
Sent
Confirmation and intake form by text
/ service 02 /
Database Reactivation
Calls and messages past patients and old enquiries with offers relevant to what they've had or asked about before, then books the ones who are ready straight back in. Your existing database becomes booked consults, with no new ad spend.
Segmented recall campaigns
AI calls and text follow-up
Bookings, not just replies
Sample campaign
Fictional practice and patients.
Injectables, last visit 9+ months
Lapsed treatment patients
Booked
Consult, never booked
Enquired last spring
Replied
Laser package, lapsed
Sessions left unused
Calling
Skin check, overdue
Routine recall
Queued
/ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back.
/ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back./ Every call answered. Every patient back.
We map how calls move through your locations today, where they drop, and what's sitting in your patient database. You get a clear picture of what we'd build before you commit.
02
Step 2
Build
We train your AI receptionist on your procedures, providers, policies and tone of voice, connect it to your scheduling tools, and set up your first reactivation campaigns.
03
Step 3
Run
We monitor every conversation, tune scripts and answers, and send you a monthly report on calls handled, consults booked and patients reactivated.
/ what a call looks like /
From ringing phone to booked consult.
How the AI receptionist handles a new-patient call at 8:40 pm, when your front desk has gone home.
Consult booked in your calendar
Confirmation and intake form sent by text
Call summary sent to your team
Northgate Plastic Surgery
Demo · fictional practice
Live call · 8:40 pm
AI receptionistThanks for calling. This is the virtual assistant for the clinic. How can I help you tonight?
CallerHi, I'm interested in a consultation for a breast augmentation. Do you have anything in the next few weeks?
AI receptionistOf course. Have you visited us before, and which location is most convenient for you?
CallerNo, first time. The downtown one, ideally.
AI receptionistI have Tuesday the 14th at 10:30 am or Thursday the 16th at 3:00 pm downtown. Which works better?
CallerThursday at three.
AI receptionistYou're booked for Thursday at 3:00 pm. I'll text you a confirmation and the intake form now.
Illustrative example. Your receptionist is trained on your own procedures, locations and booking rules.
/ industries /
Built for practices where every consult matters.
A surgical consult, a same-day filler appointment and an overdue skin check are three very different calls.
High-value consults, long decision cycles and anxious first-time callers. Every enquiry gets a warm, informed first conversation.
No. The receptionist uses a natural, conversational voice and is trained on your practice's terminology, procedures and tone. During the build we tune greetings, pacing and phrasing with you, and you approve how it sounds before it ever answers a real call.
Will this replace my front-desk team?
That isn't the goal. The receptionist takes the overflow, after-hours calls and repetitive questions, so your coordinators can focus on the patients standing in front of them.
Does it tell callers they're speaking to an AI?
Yes. It always introduces itself as your practice's virtual assistant, and it hands the call to your team whenever a caller asks for a person.
Does it work with our booking system?
It books into the calendar and CRM your team already uses. We confirm exactly how your systems connect during the audit, before anything is built.
What about patient privacy?
We set up each practice to its own privacy requirements and agreements, and we're happy to walk your team through exactly how data is handled before you decide.
/ book a call /
Find out how many consults your phones are missing.
Book a 30-minute live demo. We'll walk through your call flow and patient database, and show you exactly what we'd build for your practice.
