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/ How it works /

Audit. Build. Run.

A clear, three-stage process with one person accountable from start to finish. You see exactly what we'll build before you commit, approve everything before it goes live, and get a report every month after.
Book a live demoSee the stages

The three stages

Stage 1: Audit

We map where calls and patients slip away.

Before anything is built, we learn how your practice actually runs.

  • How calls reach each location, and what happens after hours and when lines are busy
  • The questions your front desk answers most often
  • Your booking rules: providers, consult types, locations and lead times
  • What's in your patient database and how old it is
  • The tools you already use for scheduling and patient records

You get

A written plan of what we'd build for your practice, and how it connects to your systems.

Stage 2: Build

We train it on your practice and connect your tools.

Your receptionist is built around your procedures, your people and your tone of voice.

  • Scripts and answers written from your services, policies and FAQs
  • Voice, greeting and pacing tuned to sound like your practice
  • Connection to your calendar and CRM
  • Handoff rules: when and how calls reach your team
  • First reactivation campaigns segmented and drafted
  • Testing on real scenarios, then your sign-off before launch

You get

A live AI receptionist and approved reactivation campaigns, ready to switch on.

Stage 3: Run

We monitor, improve and report every month.

Launch is the start. Your system gets better as it learns what your patients ask.

  • Ongoing review of conversations and answers
  • New questions added as patients raise them
  • Script and campaign improvements
  • Monthly report: calls handled, consults booked, patients reactivated
  • Direct access to the person who built your system

You get

A monthly report and a system that keeps improving.

/ what we need from you /

A few hours of your team's time. We do the rest.

  • A kickoff call

    To walk through your locations, services, providers and how calls are handled today.

  • Your materials

    Service menus, policies and existing FAQs, so answers match what your team already says.

  • System access

    Access to your scheduling tool so the receptionist can see availability and book.

  • Sign-off

    Review and approval of scripts, answers and campaigns before launch.

/ integrations /

Works with the tools your team already uses.

Your receptionist books into your existing calendar and CRM, so your staff keep working the way they do now. We confirm exactly how your systems connect during the audit, before anything is built.

/ what we build /

The two services this process delivers.

/ faq /

Process questions.

Something else on your mind? Ask us on a call.

Ask us on a call
What if we want changes after launch?

Changes are part of the Run stage. Tell us what you'd like adjusted and we update scripts, answers or rules, with your approval.

Who will we work with?

The founder, directly. The person who audits your practice is the person who builds and monitors your system.

Does anything go live without our approval?

No. You review and approve every script, answer and campaign before patients hear it, and every change after launch.

/ book a call /

Start with a short call.

We'll talk through your practice and, if it's a fit, plan your audit. No obligation.

Live AI front desk demo

  • 30 minutes
  • On Google Meet
  • USA and Canada
Book a live demo